Weather & Road-Proof Fiber
Built Over Resilient ADSS Infrastructure
Connected through overhead power grid corridors, protecting your connection from accidental underground road construction cuts and ensuring greater reliability.
Why Choose First Basics Home Fiber?
Built for Kenyan homes, designed for reliability, speed, and uninterrupted connectivity.
Instant M-Pesa Renewals
Flexible Self-Service Payments
Renew your subscription anytime using M-Pesa STK Push. Your connection is restored instantly without waiting for customer support.
Rapid Local Support
Sub-1 Hour Field Dispatch
Community-based technicians are stationed within your neighbourhood, enabling faster installations, troubleshooting and router optimisation.
Unlimited Home Internet
Designed for Modern Digital Living
Enjoy uncapped data, stable speeds and seamless connectivity for streaming, gaming, remote work and online learning.
Residential Fiber Packages
Flexible packages designed for every household—from casual browsing to high-performance gaming and remote work.
PUBLIC HOTSPOT
Hotspot Daily & Weekly Passes
Flexible Wi-Fi access for individual devices across designated First Basics public hotspot locations.
15
Mbps
Up to
Ideal For
Students, visitors, estate workers and occasional users.
- Instant SMS & WhatsApp Voucher Delivery
- Connect Across Public Estate Hotspots
- 1 Hour, 24 Hour & Weekly Passes
- No Router Purchase Required
- Instant M-Pesa Checkout
HOME PACKAGE
Home Lite
Perfect for apartments and smaller households with everyday internet needs.
15–25
Mbps
Symmetrical
Ideal For
1–4 Devices including Netflix, YouTube, WhatsApp calls and homework.
- Unlimited Uncapped Internet
- Dual-Band Wi-Fi Router Included
- Instant M-Pesa Renewals
- 24/7 Helpdesk Support
- Sub-24 Hour Installation
⭐ Best for Most Homes
HOME PACKAGE
Family Max
Built for growing families with multiple users, smart TVs and work-from-home professionals.
50–80
Mbps
Symmetrical
Ideal For
5–12 Devices including 4K streaming, video conferencing and online gaming.
- Guaranteed Priority Bandwidth
- Wi-Fi 6 Router Included
- Free Router Signal Audit
- Priority Sub-1 Hour Dispatch
- Free Installation on 3-Month Commitment
PREMIUM PACKAGE
Home Power
Premium connectivity for gamers, content creators, smart homes and demanding users.
100+
Mbps
Symmetrical
Ideal For
12+ Devices including smart home systems, content creation and competitive gaming.
- Ultra-Low Latency Gaming Routes
- Optional Wi-Fi Mesh System
- Dedicated Priority Support
- Optional Static Public IP
- Free Annual Router Upgrade