Weather & Road-Proof Fiber
Built Over Resilient ADSS Fiber
Connected via overhead power grid corridors—safeguarding your line from accidental underground road construction cuts.
Why Choose First Basics Home Fiber?
Built for Kenyan homes, designed for reliability, speed, and uninterrupted connectivity.
Instant M-Pesa Renewals
Flexible, Self-Service Payment
Pay seamlessly via M-Pesa STK Push. Your connection re-activates instantly without waiting for customer care queues.
Sub-1 Hour Local Dispatch
Community-Based Field Technicians
Our technical teams are stationed directly inside your estate or neighborhood for rapid physical line repairs and router optimizations.
Enterprise-Grade Uptime
99.9% Service Reliability
Experience carrier-grade infrastructure with dual-path redundancy and guaranteed SLA—keeping your home always connected.
Residential Fiber Packages
Flexible packages designed for every household—from casual browsing to high-performance gaming and remote work.
COMMUNITY ACCESS
Hotspot Daily & Weekly Passes
Flexible, budget-friendly Wi-Fi access for individual devices across designated estate hotspot nodes.
15
Mbps
Up to
Ideal For
Students, estate visitors, day workers, and flexible budget homesteads.
- Instant SMS / WhatsApp Voucher Delivery
- Connect Anywhere Across First Basics Public Estate Nodes
- Flexible Duration (1 Hour | 24 Hours | 1 Week Pass)
- Zero Long-Term Contracts or Router Purchase Required
- Automated M-Pesa Express Checkout
HOME PACKAGE
Home Lite / Smart Starter
Perfect for smaller households, apartments, and basic multi-device web browsing (1–4 devices).
15–25
Mbps
Symmetrical
Ideal For
Full HD video streaming (Netflix/YouTube), social media, WhatsApp calls, and homework.
- 100% Uncapped & Unlimited Data Volume
- High-Range Dual-Band Wi-Fi Router Included
- Instant M-Pesa Self-Service Renewal
- 24/7 Local Helpdesk Support
- Sub-24 Hour Physical Installation Guarantee
⭐ Best for Most Homes
HOME PACKAGE
Family Max
Designed for active family homesteads, smart TVs, work-from-home setups, and simultaneous users (5–12 devices).
50–80
Mbps
Symmetrical
Ideal For
Multiple simultaneous 4K streams, Zoom calls, smart home cameras, and large file downloads.
- Guaranteed Priority Bandwidth (Low Contention)
- High-Performance Dual-Band Wi-Fi 6 Router Included
- Free Router Repositioning & Signal Audit
- Priority Physical MTTR (≤1 Hour Field Dispatch)
- Zero Installation Fee on 3-Month Commitment
PREMIUM PACKAGE
Home Power / Gamer & Pro
Built for heavy digital households, content creators, tech enthusiasts, and estate home offices (12+ devices).
100+
Mbps
Symmetrical
Ideal For
Low-latency gaming, live streaming, cloud backups, and intensive remote corporate work.
- Ultra-Low Latency Routing (Optimized for Gaming & CDN Peering)
- Premium Wi-Fi Mesh Node Option (Zero Dead-Zones Guarantee)
- Dedicated Priority Customer Care Line
- Optional Static Public IP Address
- Free Annual Router Upgrade